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Standard Collection Right Height EL Toilet

Model #: 2474.016, 735099-400, 738608-295.XXX, 738608-002.XXX, 3264.016, 4396.016, 5725.064

(2.2)

Computer designed to reengineer how water travels through a toilet; the Aquaforce® Flushing System takes advantage of advanced fluid dynamics to deliver outstanding flushing performance. Every precisely designed curve, reinforced by an advanced jet system, accelerates the natural flow of water. The result- a strong, quiet, and almost splash less flush.

Combination bowl and tank, includes seat

12" (305mm) rough-in

Bowl rim height at 16-1/2"

Classic elegance in detail features of bowl and tank design matched to pedestal and countertop lavatories

Chrome trip lever matches Standard Collection faucets and accessories

Includes design matched molded wood seat

Two bolt caps

Internal trapway area fully glazed

Part of Standard® Collection Suite of design-matched fixtures

Not available for sale in California and Texas

Nominal Dimensions -
Length x Width x Height:
29-1/4" x 17-1/4" x 33"
(743 x 438 x 838mm)

Standard Collection Right Height EL Toilet shown in White (020)

Standard Collection Right Height EL Toilet shown in Linen (222)

Standard Collection Right Height EL Toilet Alternate View

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Model Numbers

Main Fixtures

2474.016 - Standard Collection Elongated Toilet
Estimated List Price: $519 - $655
- Nominal Dimensions: 29-1/4" x 17-1/4" x 33" (743 x 438 x 838mm)

Add. Fixture/Component Parts

735099-400 - Tank cover (specify color)
Estimated List Price: $92 - $116
- Available in White (020), Linen (222)
738608-295.XXX - Trip lever (Satin)
Estimated List Price: $67
738608-002.XXX - Trip Lever - Chrome (supplied)
Estimated List Price: $50

Required Components

3264.016 - Elongated bowl with two (2) bolt caps (includes 5725.064 Elongated Seat and Cover)
Estimated List Price: $254 - $324
4396.016 - Tank complete with coupling components and tank trim
Estimated List Price: $265 - $331

Optional Components

5725.064 - Elongated molded seat
Estimated List Price: $41 - $51

REVIEW SNAPSHOT®

by PowerReviews

American Standard Standard Collection Right Height EL Toilet

2.2

(based on 5 reviews)

of respondents would recommend this to a friend.

Reviewed by 5 customers

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Displaying reviews 1-5

4/10/2012

3.0

Looks great in our retro bathroom

By Glenda

from Charlotte, NC

Comments about American Standard Standard Collection Right Height EL Toilet:

This bathroom does not get a lot of use so it meets the need. The style is just what we wanted and looks great with our clawfoot tub.

7/11/2011

1.0

Pretty comes with a cost...

By Peggy Sue

from New Ulm, MN

About Me Beginner

Pros

Attractive Design
Linen color is quite nice

Cons

Completely unreliable

Best Uses

Comments about American Standard Standard Collection Right Height EL Toilet:

I was so relieved to finally get on the website and see that the problems we've had all along with this toilet were not unique to us and also did not point to a larger problem (with our plumbing). If you have this toilet and are struggling with it as we did, stop wasting your time and contact American Standard!

Service and delivery comments:

I contacted American Standard customer service and spoke with Alyssa who advocated for me to her supervisor and arranged for a new (better) toilet to be delivered directly to our home. I was only asked to email a photo of the failed product in its place in the bathroom. We received the new toilet within 8 days. Thank you, Alyssa and American Standard for great service!

3/12/2011

3.0

Love the Looks, But...

By Papa Rozzi

from Saint Clair, Michigan

About Me Professional

Pros

Attractive Design
Comfortable

Cons

Noisy
Poor operation

Best Uses

Comments about American Standard Standard Collection Right Height EL Toilet:

I really love the retro-look of this collection however, I've never had a toilet that is as loud as this one or that requires more than one flush for anything of any substance.

1/31/2011

1.0

Never again

By Embarrassed

from San Diego, CA

About Me High-end Shopper

Pros

Cons

Poor Value

Best Uses

Large Bathroom
Master Bathroom
Small Bathroom

Comments about American Standard Standard Collection Right Height EL Toilet:

Often requires two or three flushes and sometimes a plunger to operate properly. Embarrassing when we have company.

8/10/2010

(1 of 1 customers found this review helpful)

3.0

It's Nothing Special

By Laurie

from Kiel, WI

About Me Midrange Shopper

Pros

Easy Installation
Water Efficient

Cons

Best Uses

Guest Bathroom
Large Bathroom
Master Bathroom
Small Bathroom

Comments about American Standard Standard Collection Right Height EL Toilet:

I didn't do a lot of research before I purchased this toilet. I liked the appeaerance and it matched the sink that I purchased. It is installed in our master bath. The flushing is inferior to the Champion and Cadet. It is comfortable though.

Displaying reviews 1-5

Do you have questions about this product?

AnswerBox - Get answers from Staff Experts and real customers by clicking "Ask a question" or click here to ask our Customer Service Team

10 Questions | 10 Answers

Displaying questions 1-10

Q:
I want to make sure that I'm getting the correct replacement part for the toilet. Do I match the number that is inside the tank and will that definitely reference the right part?
Asked on 2/24/2012 by Anonymous
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1 answer
- CUSTOMER CARE
  
  A:
  Yes, We would need the four digit number inside the tank on the back wall. It would start with a 2 or a 4. This would tell you the model number.
  Answered on 2/24/2012 by Anonymous
Q:
I have a bowl from the standard collection are there any cheaper tanks that will work w/ this bowl ?
Asked on 5/17/2011 by sawdust from Ct.
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1 answer
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  A:
  No. For proper performance you need to match the correct tank to the correct bowl.
  Answered on 5/24/2011 by toilet guy from American Standard
Q:
Hi
Just finished installing a new Standard Collection Toilet two days ago.
I have used the plunger twice already. There seem to be less water in the toilet compared to my old toilet.
Is there any way of adjusting the water flow into the toilet ?

Thank you
Asked on 3/15/2011 by stephen from New York
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1 answer
- CUSTOMER CARE
  
  A:
  If the gravity flush was fine and just recently began flowing slowly, then something is clogging either the venting or the exit path for the water. The newer 1.6 gallons per flush toilets require more ventilation to operate, whereas, their 3.5 GPF counterpart used the volume of water to flush the waste out.
  
  In order to improve the flush, so that the waste will flow out correctly, here are a few suggestions to try:
  
  1. Be sure the refill hose from the water control device is inside the long refill tube on the flush valve.
  2. Check the rim holes, by using a small nail or needle inside each hole to remove build-up or debris.
  3. Snake the lines leading to that toilet.
  4. Check that the venting on the roof for that toilet is open and free of debris.
  5. If you have venting behind or below the toilet remove any debris.
  
  If all of this does not work, there could be a plumbing problem deeper in the lines that is not around the toilet area. You may need to contact a plumber to resolve this situation. If this is a new toilet, then you may call Technical Customer Service at 1-800-442-1902, and then press option 1 for Consumer, then option 1 for Technical Support. Our office is open Monday – Friday from 8:00 a.m. – 6:00 p.m., EST and Saturday 8am - 6pm. Be prepared to have your model number, color of your model, month/year of purchase, name, street address and phone number. Any of our qualified technical customer service representatives will be glad to assist you. (Canadian customers should call 1-800-387-0369 or 1-905-306-1093 in Toronto, Monday – Friday, 8:00 a.m. to 5:00 p.m., EST.)
  Answered on 5/5/2011 by Anonymous
Q:
I think maybe I have more of a, frustration, as well as a QUESTION.I purchased this American Standard, bathroom suite, in 2005', I really like the look, very elegant. Unfortunately the function is not elegant, not even adequate!!
My issue is the same as Allen from Kiel,WI.-11/23/2010, who's question is posted above.
My venting system is fine and working properly, as it has been checked and is clear. I have gone thru the trouble of installing three other toilets in the same location, all three have functioned properly, flushed fully every time.
Can you PLEASE tell me what is wrong with this 'AMERICAN STANDARD' toilet? as I would like to keep the 'American Standard' bathroom suite, model # 2474. I'm really getting tired of inconsistent flushing, needing to flush two or three times. If I add a bucket of water,1 to 1/12 gallons, with the flush, I get a full flush. All the water leaves the tank. Is the trapway improperly designed? Is mine just defective??
Very DISAPPOINTED.
Asked on 2/15/2011 by Barry from Palo Alto, Ca.
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1 answer
- CUSTOMER CARE
  
  A:
  Contact the warranty / technical department at 1-800-442-1902 option 1-4-2 for further diagnosis.
  Answered on 5/20/2011 by Anonymous
Q:
I love this toilet but only like round front. Is there a way to connect this tank (the part I love and matches well with the Standard sink) with a round front or old compact design?
Asked on 2/5/2011 by Anonymous
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1 answer
- CUSTOMER CARE
  
  A:
  This tank can only be used in conjuction with "Standard Collection" bowls. You can't mix and match bowls and tanks.
  Answered on 5/20/2011 by Anonymous
Q:
Is the replacement toilet seat 5725.064 the only one that fits this model? Or would model 5321.110 work?
Asked on 1/15/2011 by Anonymous
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1 answer
- CUSTOMER CARE
  
  A:
  American Standard would like to sincerely apologize for not responding to your question posted on “Ask an Expert”; there was an internal systems error that we uncovered that affected a group of inquiries which has been corrected; and again we apologize. Since it has been several months since you posted your question, we have set up a special email answer desk to help quickly solve any outstanding questions or inquiries that you may still have.
  
  Please email any questions to AskAnExpert@americanstandard.com and we will be sure to get back to you as quickly as possible.
  
  Sincerely,
  American Standard Brands
  Answered on 6/3/2011 by Anonymous
Q:
why is their a hole on the back of the bowl
Asked on 1/9/2011 by Anonymous
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1 answer
- CUSTOMER CARE
  
  A:
  The hole located on the back of the bowl is for venting purposes during the manufacturing process.
  Answered on 1/13/2011 by Anonymous
Q:
We installed two of these toilets in a new home, and neither one flushes consistently, with or without paper in the bowl. One of them has to be flushed three or more times to get an actual flush. The lower jet is active on them as I have observed water flowing out of it when the toilet does eventually flush.
Is the problem with the toilet or a venting issue with the plumbing. I have not yet discussed this issue with the builder or plumber, as I believe it is an issue with the toilet.
Frustrated and disappointed.
Asked on 11/23/2010 by Allen from Kiel, WI
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1 answer
- CUSTOMER CARE
  
  A:
  It is very important the venting system in your home be clear as it can cause the described symptoms. You may also want to verify the water level in the tank is correct and the refill tube is properly inserted into the overflow.
  Answered on 11/27/2010 by Anonymous
Q:
toilet just keeps running -- what can I do to correct it
Asked on 10/22/2010 by deb from indy
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1 answer
- CUSTOMER CARE
  
  A:
  First you will need to determine what component is malfunctioning. Once it has been determined, you may contact us at 1-800-442-1902 options 1-4-1 for further assistance.
  Answered on 11/6/2010 by Anonymous
Q:
Hello,

We have had our Standard Collection toilet for a few years now and were very satisfied with our selection. However, within the past year there appears to be a loose part within the bowl wall. This piece now blocks the flow of water into the bowl. I can assure you that this is not attributed to any human error on our part. Nothing was dropped into the toilet to cause this problem. The object had to come from the assembly parts within. Any attempt to pull the object through the opening was unsuccessfull. As a result, each flush is impeded by this object, which sits right inside the opening of incoming water. The force of water is diminished and does not push the waste through, leaving the remaining waste in the toilet bowl. We have had two plumbers out and neither could get the object out. Please let me know how to resolve this issue. Thank you.
Asked on 9/7/2010 by Anonymous from Salisbury Mills, NY
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1 answer
- CUSTOMER CARE
  
  A:
  In order to resolve your issue we will require additional information. Please contact us at 1-800-442-1902.
  Answered on 9/20/2010 by Anonymous

Displaying questions 1-10

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MSRP: $519 - $655

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Style

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Standard Suite

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Product Information

This page was printed from: http://www.americanstandard.com

Standard Collection Right Height EL Toilet

MSRP: $519 - $655

Computer designed to reengineer how water travels through a toilet; the Aquaforce® Flushing System takes advantage of advanced fluid dynamics to deliver outstanding flushing performance. Every precisely designed curve, reinforced by an advanced jet system, accelerates the natural flow of water. The result- a strong, quiet, and almost splash less flush.

Combination bowl and tank, includes seat

12" (305mm) rough-in

Bowl rim height at 16-1/2"

Classic elegance in detail features of bowl and tank design matched to pedestal and countertop lavatories

Chrome trip lever matches Standard Collection faucets and accessories

Includes design matched molded wood seat

Two bolt caps

Internal trapway area fully glazed

Part of Standard® Collection Suite of design-matched fixtures

Not available for sale in California and Texas

Nominal Dimensions -
Length x Width x Height:
29-1/4" x 17-1/4" x 33"
(743 x 438 x 838mm)

COLORS:

White (020)
Linen (222)

FEATURES:

ADA Compliant

Right Height

Toilet Shape - Elongated