Parts Store Return Policy | American Standard

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Online Store Terms & Conditions

RETURN POLICY
Item must be returned within 7 days of receiving your product. Item must be in new, unused, in saleable condition (unopened) and have packing slip. You must have prior authorization from American Standard before returning your item. There is no restocking fee. Return shipping to be paid by customer.
Incorrectly shipped items must be claimed within 7 days of receiving your product in order to ensure proper credit.

Items returned without authorization will be disposed of without credit being issued or freight being reimbursed. To obtain authorization call (800) 488-8049

PLEASE NOTE: All sales on clearance items are final.