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Where do I find my number?How to Locate Your Model Number
Model numbers can be found on the product labels of every box. The box your product came in should have one or both of the two types of labels shown below. The areas highlighted in red below show the Model Number.
Where can I find the model number of my toilet?
Carefully remove your tank lid, and place it gently on the floor. You'll notice a four-digit number located on the back of the tank, near the water level mark. This is your tank model number. If the number starts with a two, it is a one-piece toilet. If the number starts with a four, it is a two-piece toilet.
Can I use chlorine pucks or other cleaners in my toilet tank?
Do not put cleaning agents such as chlorine pucks or cleaners in your toilet tank, as this may deteriorate the tank components.
Can I mix and match tanks and bowls?
While there are a few models that can interchange tanks and bowls, most are configured to work optimally as a set as indicated in our Product Showcase. In fact, if you do your own mixing and matching, the toilet may not flush at all!
Gravity Fed and Pressure Assisted tanks and bowls cannot be mixed.
A 3.5 gallon per flush tank and 1.6 gallon per flush bowl (and vice versa) will not function together, as the trapway designs are completely different based upon the gallons per flush of the entire unit.
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