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When I flush, water is spraying from the tank and the bowl.

Tank and Base
  1. Remove the tank cover and place a level across the top of the tank. 

  2. Locate the mounting nuts and bolts underneath the tank.

  3. Using a wrench, tighten the nuts on each side one-quarter turn at a time.
    Important: Turn only the nuts. Do NOT turn the bolts.

  4. Go back and forth until the tank is secure.
    Important: It is important to tighten the nuts evenly or the china may break.

  5. Does the problem persist?


Yes No
Contact Customer Service
800-442-1902 Contact Us
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