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Please Note: We are experiencing higher than usual call volume and extended wait times to connect with a Consumer Connection Advisor. We apologize for this inconvenience and appreciate your understanding.

Contact Us

Contact Us

HOW MAY WE HELP YOU?

 Whether you are inquiring about your order status, a specific product, or need technical help, our dedicated and knowledgeable Consumer Connection team is happy to assist you. Please choose your preferred method of contact below and a team member will respond promptly. At American Standard, your satisfaction is our number one priority.

 

For Consumers and Professionals requiring support such as technical product and warranty inquiries:        

☎       Call 855-815-0004               

            Monday – Friday,  8:00 am – 7:00 pm EST and Saturday, 10:00 am – 4:00 pm EST

 

For Wholesalers, Trade and Retailers:

☎       Call 800-442-1902

Consumer/Technical/Wholesale                             

            Monday – Friday,  8:00 am – 7:00 pm EST

 

🗨       Click Live Chat box in lower right to begin.

✉       Select the appropriate topic below.

                            Fill out form and click Submit.

 
Orders
Order Status
Shipping Questions
Repair
Troubleshooting
Care and Cleaning
Repair Parts
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Other
Request Literature
Dealer Location
Request Technical Documentation
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Headache-Free Installation.

1
Purchase your faucet from American Standard Opt-in during the Checkout Process for more info on installation by TaskRabbit.
2
You'll get an email from us about our partnership with TaskRabbit Click the link in the email to schedule a Tasker. Convenient & Easy.
3
Relax and enjoy your new American Standard faucet  Enjoy No-Hassle Installation by TaskRabbit with your new American Standard Faucet.