U.S. Consumer Product Safety Commission – Fast Track Recall

Oct 18, 2018

Recall Date: October 18, 2018

Recall Number: 19-012

 

Flushmate® Recalls Flushmate II 501-B Pressure-Assisted

Flushing Systems Due to Impact and Laceration Hazards

 

Recall Summary

 

Name of Product:  Flushmate II 501-B pressure-assisted flushing systems

 

Hazard:  The system can burst at or near the vessel weld seam releasing stored pressure. This pressure can lift the tank lid and shatter the tank, posing impact and laceration hazards to consumers and property damage.

 

Remedy: Replace

 

Consumers should immediately stop using the recalled Flushmate II 501-B systems, turn off the water supply to the unit and flush the toilet to release the internal pressure. Consumers should contact Flushmate to request a free Flushmate replacement unit and installation by a technician.

 

Consumer Contact:

 

Flushmate toll-free at 844-621-7538 between 8 a.m. and 10 p.m. ET Monday through Friday and between 8 a.m. and 6:30 p.m. ET Saturday, or online at  www.flushmate.com and click on “501- BRecall” in the blue box on the top of the page for more information.

 

 

Recall Details

 

Units: About 1.4 million (in addition, about 17,300 were sold in Canada) (The Series 503

Flushmate III was previously recalled June  2012, January 2014, and July 2016.)

 

Description:

This recall is for Flushmate II 501-B pressure-assisted flushing systems installed inside toilet tanks that were manufactured from September 3, 1996 through December 7, 2013. The units are rounded oval, black, two-piece vessels made of injection molded plastic. Recalled units have a date code/serial number that is 15 characters long and is located on the label on top of the Flushmate II 501-B unit. The first six numerals of the serial number are the date code. The date coderange for units included in this recall in MMDDYY format is 090396 (September 3, 1996) through 120713 (December 7, 2013). The model code is 10 characters long and is located on the same product label. The model code starts with M and ends with F. Units included in this recall were sold individually and installed in toilets manufactured by American Standard, Corona, Crane, Kohlerand Mansfield.


Incidents/Injuries:  mate has received 1,446 reports in the U.S. and 7 reports in Canada of the units included in this recall bursting, resulting in property damage, totaling about $710,000, including23 injury reports with one requiring foot surgery.

 

Sold AtHome Depot and Lowe’s stores, toilet manufacturers, distributors and plumbing contractors nationwide and online at www.grainger.com, www.hdsupply.com, www.homedepot.com and other online retailers from September 1996 through December 2015 for about $108 for the units without toilets.

 

Manufacturer:  Flushmate, of New Hudson, Mich., a division of Sloan Valve Company

 

Manufactured in:  U.S.

 

Note: Health Canada's press release is available at:  https://healthycanadians.gc.ca/recall-alert- rappel-avis/hc-sc/2018/67928r-eng.php

 

 

 This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce therecall and remedy to protect consumers. field_rc_fast_track

 

 

 

About U.S. CPSC:

The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer productincidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC’s work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.

 

Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.

 

For more lifesaving information, follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC or sign up to receive our e-mail  alerts. To report a dangerous product or a product-relatedinjury go online to www.SaferProducts.gov or call CPSC’s Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired.

 

CPSC Consumer Information Hotline

Contact us at this toll-free number if you have questions about a recall:

800-638-2772 (TTY 301-595-7054)

Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime

Call to get product safety and other agency information and to  report unsafe products

 

Media Contact

Please use the phone numbers below for all media requests.

Phone: 301-504-7908

Spanish: 301-504-7800

 

For media specific requests or questions, please contact:

Hunter PR

American Standard

E-mail: AmericanStandard@hunterpr.com

If you have any questions about your product, check our FAQs for immediate answers. Still need assistance? We invite you to Contact Us so we can learn more about your experience.

Minimize

You have added a Product! Add Up to 3 Products to Compare.

Error: you have items selected from a different category.

Please check the compare button to remove the current items

Select an additional product to compare.